Managers as Coaches

Coaching skills are crucial for managers operating in high-change environments. Discover how NIKE helps its managers use a variety of coaching skills. 

Best Practices:

• Emphasize attunement with employee needs and aspirations.
• Teach managers how to coach their people in the moment as a means of behavioral change.
• Ask simple but direct questions to help your people find solutions without giving them the answer.

This clip is excerpted from a full-length HCI Keynote video; see full version here.