Aug 15, 2016 | Podcast Aligning First-Time Managers with Your Culture Develop Your Workforce Author Ron Thomas HCI Faculty In this 8 minute interview with Ron Thomas, Managing Director of Strategy Focused Group DWC, LLC and Senior Faculty at HCI. We ask him: How essential are front-line managers to important organizational and talent outcomes like engagement, performance, and retention? What are some best practices in identifying first-time managers? What are some best practices in developing first-time managers? Author Ron Thomas HCI Faculty