Ensuring that today’s organizations deliver a positive candidate experience means HR professionals have to land in a happy medium – one that incorporates technology and people.
A candidate experience, according to Humber River Hospital’s Director of Talent Management and Workforce Analytics, Paul Hamilton, “refers to the sum of every interaction a candidate has with your organization during the attract, recruit, hire and onboarding experience. You need to have a candidate strategy that defines and outlines all of the actionable and measurable plans in place to deliver a positive, meaningful and engaging experience across each of those touch-points and interactions.”
“We have to remember that [technology] is an enabler and not the silver bullet solution that some folks are making it out to be,” Hamilton said. “It’s about finding the right balance of leveraging technology solutions and creating an environment that still allows for human connection.”
This podcast reveals how a winning candidate experience strategy works when balanced, why candidates should be treated like customers, and how to organically measure your candidate experience.
