Employees with agile attributes are increasingly valuable assets in an era typified by volatility and change. Your organization’s continued success will depend on your HR function’s ability to recruit, develop and engage agile people. In this HCI Keynote video, Jeff Shuman, Senior Vice President and Chief Human Resources Officer for Quest Diagnostics, describes how an agile, values-based approach to culture fueled this leading diagnostic services provider’s strategic transformation while contributing to increased employee engagement and financial performance overall.  

Key Insights:

• Leverage organizational culture and values to guide your organization through major changes.
• Move quickly, but respectfully when implementing major change.
• Embed cultural values and associated behaviors into your leadership development programs.
• Recognize and reward employees that exemplify your organization’s mission and values year-round.