We seek emotional connection and empowerment everywhere, including where we work. Improvisation can be one method for garnering these qualities on-the-job. In this HCI Keynote Video, Doug Hutton of The Second City Works shares how improvisation activities can increase engagement on the job.

Key insights:

• All workplaces have dysfunctions that impede creativity; don’t ignore these realities, as they are actually a prime source for comedic enjoyment that can counteract the negative effects of dysfunction.
• Utilize improvisational exercises to shift conventional thinking, and broaden perspectives on how to address workplace challenges.
• We can make work better if we play, practice, and connect—three things often missing from the employee engagement story.