In times of rapid technological change, employee skills must develop to align with such change. Otherwise, they can wind up disengaged. In this HCI Keynote, Angela Galloway, HR Senior Organizational Development Consultant at Omaha Public Power District, discusses how this organization went beyond surveys to re-engage its people.

Key insights:

• Empower managers in the change management? process to help create strong lines of accountability.
• Be transparent with your survey results and give employees access to the data you’ve collected.

Keep people engaged by asking questions, listening to them, and taking concrete actions based on what you learn.