Does a coaching culture make a difference? In this original HCI Keynote video, Jenna N. Filipkowski,  of HCI and Priscilla Gill of the Mayo Clinic share the results of HCI’s extensive original research with the International Coach Federation on coaching cultures and the critical role of managers and leaders play fostering these organizational environments.

Key insights:

• Make a business case for coaching programs; like any other major initiative, they require executive support to succeed.
• Embed coaching skills and concepts into existing programs; this is especially important if your budget is limited.
• For a strong coaching culture: provide ongoing training for your managers and leaders to understand and practice coaching skills, offering coaching mentors, and enable communities of practice and peer coaching.