The Ugly Advantage is about the rise of authenticity as a currency for attention.

It is about the need for HR to stand out in a noisy world. It is a real, raw conversation about the next level advantages you can implement through your HR life cycle to reduce attrition, increase engagement and build teams that produce strong results. Based on his book, The UGLY Advantage, Peter Lynch will uncover the secrets to powerful candidate and employee experiences delivered through the impact of authenticity.

Attendees will experience best practices that can immediately transform the HR life cycle.

You will learn:

• How an authentic candidate experience can reduce attrition and increase on-boarding satisfaction
• How to leverage authentic culture to increase employee engagement
• How HR owns the next Customer Satisfaction Measure and how to build an organization that increases CSAT and NPS
• How to create your own ugly advantage with actionable processes and strategies