Many leaders and managers are stressed at work like never before. Too much to do, too little time and too many distractions. Some; however, have figured out how to create a better place to work where employees are happier, more motivated and more productive — where employees are highly engaged and customers have a more consistent experience, leading to more profitable business results.

There is a recipe for this success that is simple and easy to put into practice. The recipe? Give people what they CRAVE!

Learning Objectives:

• Embrace the concept of CRAVE and how fueling the working environment with more of it will lead to less stress, stronger employee performance and accelerated business results
• Talk through ways to use recognition to accelerate business results
• Adopt the three steps to being genuine and strategic when recognizing the success of employees
• Master the Ultimate Leadership Habit of 10 Minutes by Friday™ to improve employee engagement and delight customers