Emily Killham is a Director of Research & Insights at Perceptyx. Focused on building better places to work for more than two decades, she has worked closely with organizations in nearly every industry, both global and domestic, ranging from less than 100 employees to more than 250,000. She finds passion in discovering data-driven solutions to organizational problems and discovering patterns in the employee experience both within and across organizations. She is an expert at quantifying the value of engaged employees and engaged work teams in terms of dollars, productivity, turnover, customer loyalty, safety, and absenteeism. Emily has authored several articles on the value of employee listening. Emily earned her master’s degree in Educational Psychology, with a focus in Qualitative and Quantitative Methods from the University of Nebraska - Lincoln.