Amanda
Hume
Vice President, Wisdom Teammate Experience and Author of The Ex-factor of Change
DaVita
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11:45am-12:20pm EDT Using Data to Drive Change
General Session
Change is not a destination, it’s a journey. One that can take place over many months and be filled with the highest of highs and the lowest of lows. As HR leaders, it’s our responsibility to ensure that employees are equipped to make that journey and arrive at the destination engaged and inspired for what’s possible.
In this session, Amanda Hume will share her experiences in designing, delivering and measuring the employee experience through change, importantly she will provide insight into how she has gathered and leveraged data to help define and deliver experiences that have driven the success of both employees and organizations through change.
You will learn
- How one question can help you build successful change experiences
- The importance of starting with the employee experience for any change initiative
- Data gathering techniques to design change experiences
- Methods for measuring the impact of your change experience