Kara Schott joined HCI in 2012 and serves as the Vice President of Online Content and Community Operations. In her role she provides oversight for the strategy and production of HCI’s online content, research reports, and live conference programming. Additionally, this team works to nurture the relationship between HCI and its external partners to deliver timely, relevant, and thought-provoking solutions to industry stakeholders. Prior to joining HCI Kara served in the financial service and retail industries, and was recognized by J.D. Power & Associates for excellence in customer retention. Kara holds a Bachelor of Science from Indiana University’s Kelley School of Business.