Brian
Harker
Performance & Innovation Management
Deputy City Manager's Office, City of Edmonton
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11:45am-12:20pm Defining a Positive Employee Experience & Creating an Inclusive Culture
General Session
Government organizations have some of the most diverse sets of employees of any industry —
employees whose happiness and success the public depends on. The City of Edmonton in Alberta, Canada has had the same dilemma as companies around the world: How do you encourage employees to buy-in and contribute to company culture when the
workforce is wildly varied, with different needs and expectations?
employees whose happiness and success the public depends on. The City of Edmonton in Alberta, Canada has had the same dilemma as companies around the world: How do you encourage employees to buy-in and contribute to company culture when the
workforce is wildly varied, with different needs and expectations?
In this presentation, Brian Harker, Performance & Innovation Management at The City of
Edmonton, will walk through how a city with a 14,000-person workforce actively creates and
sustains an inclusive workplace for employees — even during challenging and uncertain times.
Edmonton, will walk through how a city with a 14,000-person workforce actively creates and
sustains an inclusive workplace for employees — even during challenging and uncertain times.
You will learn:
- How to ensure employees see themselves reflected in the employee experience
- How to take action on employee feedback to create an inclusive workplace
- Proven ways to get leadership to commit to actionable change
- Real examples of how The City of Edmonton built an inclusive culture