The potential impact and efficiencies that organizations can achieve through Generative AI (Gen AI) are substantial. Equally substantial are the expectations and investments many organizations have made in this emerging technology. However, distinguishing between genuine benefits and exaggerated claims is essential. More specifically, why are some organizations failing to fully realize the anticipated productivity and efficiency benefits?

In this presentation, we will explore the role of Strategic Workforce Planning (SWP) in preparing the workforce for Gen AI readiness. We will discuss areas where organizations should focus their attention and outline steps that need to be taken today to fully integrate Gen AI into workflows and the workforce of the future.

In this session, you will learn:
•    Foundational steps organizations need to take for Gen AI adoption and productivity gains
•    Introduction to task analysis and job redesign in the era of Gen AI
•    Skills based SWP for a future Gen AI-driven workforce
•    Planning for an "Agentic" AI workforce and workflows
•    Action steps organizations can take today to prepare for tomorrow’s AI-driven workforce