We grow more when we believe in change, and our performance suffers when we don’t. A fixed mindset is the basic belief that your strengths and weaknesses are innate and immutable. A growth mindset combines effort and feedback as a means to improvement.

In this HCI Keynote video, David Rock of the NeuroLeadership Institute shows that abandoning a fixed mindset in favor of a growth mindset can revolutionize your performance management process and drive employees toward continued personal and organizational success.

Key insights:

• Stop dehumanizing people with numbers; ratings systems activate a primal response of perceived social threats.
• Apply the “SCARF” model -Status, Certainty, Autonomy, Relatedness, and Fairness - in performance conversations.
• Make sure each part of your performance review process is focused improvement rather than simple evaluation.