The inability to effectively coach employees is one of the biggest challenges facing managers today. Continuous feedback, meaningful encouragement, and thoughtful advice are essential to an engaged, high-performing workforce. In this HCI Keynote video, Steve deBree of Integrity Solutions and Jacqueline Cohen of the Linde Group describe their journey to develop a coaching culture in this globally distributed manufacturing organization.

Key insights:

• Recognize that if managers don’t believe their people are capable of higher performance, employees won’t rise to the challenge.
• Identify critical stakeholders and get commitment and buy-in across the organization for building a coaching culture.
• Assess manager development needs and hold them accountable for applying coaching skills and behaviors.