Gillian
Felton
Head of People Development, Engagement and Wellbeing
National Institute for Health Research (NIHR)

“Designed By Us For Us” – Creating an Engaged Collective

How do you keep your people engaged through a major restructuring? Strong values, trust, and connectivity across your organization are essential. In this HCI Keynote video, Gillian Felton, Head of People Development, Engagement, and Wellbeing at the National Institute for Health Research, describes how this organization is building a culture of performance and engagement strong enough to withstand any organizational shift.

Key insights:

  • Empower the voice of your employees, listen to what they say, and use those insights to drive your approach to engagement.
  • Create shared organizational values by including people at all levels in culture workshops.
  •  Learn to co-create your organization’s values and behaviors with your people.
  • Find opportunities to remind your people of their customers and the higher purpose they serve.