Elaine
Lee-Payne
Director, HR
E. & J. Gallo Winery

Manager Effectiveness: Coaching to Connect, Recognize and Develop

Manager effectiveness is essential to an organization’s success.  It is important that people leaders understand the importance of coaching, recognizing and developing their employees.  However, for many managers these three areas do not come naturally and can lead to employee dissatisfaction, poor performance and higher turnover rates.

It is critical for us as Human Resources professionals to be equipped to guide, teach and empower managers to be effective.  This will lead to better business results, because employees who are managed well are more engaged, produce quality work and want to stay with their employer.

Participants of this session will learn how to:

  • Use attrition data and insights to build a business case for the need for manager development
  • Guide managers on how to use situational leadership techniques to adjust their management style based on the employee and the situation
  • Encourage managers to leverage various methods to recognize their team