Navigating disruption in an ever-changing world isn’t easy. The skills your employees need to succeed today may change tomorrow. In this original HCI Keynote video, Julie Hiipakka, Director of Learning at SapientNitro, describes how this leading edge marketing agency is developing leaders with a potent blend of skills to drive business results.

Key insights:

• Sustain behavioral change by partnering with senior leadership throughout the creation and delivery of leadership programs.
• Consider using an agile design methodology; SapientNitro fell into agile methods accidentally but maintained them when they saw them succeed.
• Focus on behavioral outcomes; define exactly what you want your employees to do as a result of their training.