Three Tips for Communicating Insights

Insights inform gap analysis at Lowe’s. Learn three methods for communicating them from Corey Bucher.  This clip is excerpted from a full-length HCI keynote video; see full version here.

• Pictorial representation helps solve for the fact that not everyone loves numbers.
• Every single piece of data is misleading until it has context.
• Adopt a shared vocabulary for communicating with business leaders; let your employer value proposition point you to the right terms to use.