The Adaptive Organization: Personal Agility and Resiliency are the Keys to Success

It’s clear that the business landscape is changing in a rapid and disruptive way. And change is likely to remain a constant, as businesses face new technologies, rising customer demands and emerging nontraditional competitors. In response, executives recognize the need for greater agility. Agile people create an agile organization. We define organizational agility as the capacity to recognize, deal with and exploit opportunities in a changing environment. Agile companies adapt to and create change more successfully than competitors and are able to capitalize on the opportunities emerging around them. Compared to non-agile organizations that whither in the face of market and technological changes, agile organizations effectively zig-zag and use environmental turbulence to strengthen themselves and innovate their products, processes, and services. Think Apple, Toyota, or Zara.